Victoria indicatorsBylaw calls for service
10,675 calls a year
No target expected. This is a context measure. A count of calls received. More or fewer calls is not a goal in itself. Targets and comparisons
Up 12% in a year.
Source: City of Victoria. We read it on Nov 11, 2026.
Over time
2025 Calls a year, by year
- 10,675 calls a year
Targets and comparisons
Context measure: no target expected
Context measure: no target expected. A count of calls received. More or fewer calls is not a goal in itself.
Show the numbers as a table
| Period | Value |
|---|---|
| 2025 | 10,675 |
| 2024 | 9,517 |
Who decides
City of Victoria Council. Makes the City’s bylaws and decides how bylaw services are run and funded. Community Charter, s. 8 (3)
Show the law and the dates
| Body | What it decides | Law or bylaw |
|---|---|---|
| City of Victoria Council | Makes the City’s bylaws and decides how bylaw services are run and funded. | Community Charter, s. 8 (3) Community Charter, s. 165 |
Councils: last general local election October 17, 2026; next on October 19, 2030, the third Saturday of October set by the Local Government Act, s. 52.
Each row says what a body decides and links to the law, order or bylaw that gives it that role. It does not say who caused a change: markets, households and other governments also move these numbers. Who decides what, for every measure · How we choose
What this number does not show
- Two years, each from the text of that year's Annual Report. Calls by category, month and time to close are not published as data (see “Not measured yet”).
Two more limits
- The Annual Report 2024 describes its figure as calls “covering a range of bylaws”; the Annual Report 2025 says “calls for service”. Both describe calls Bylaw Services responded to in the year.
- A better measure would be: Time to close service requests (bylaw, litter, graffiti, needles). Not published as data. Not asked for yet.
Not measured yet in safety: response times: fire and bylaw, police response times, crime that is never reported and more. See all 17 gaps
In plain words
The number of calls for service that City bylaw officers responded to in the year.
How we decide “Rising”
More calls can mean more problems or more reporting. The change is 12.2% of the earlier value, at or above the 5% threshold.
The City reports 10,675 bylaw calls for service in 2025, and 9,517 calls in 2024 in its Annual Report 2024.
Outcome measures read Better, Worse or About the same; published government targets read Ahead of, On or Behind target; value-judgement measures read Rising, Falling or Steady in a neutral colour. A change smaller than the agency's own margin of error, or otherwise smaller than 5% of the earlier value, is About the same (or Steady). No change is calculated across a marked break in a series. The rule.
All notes on this number
Why it matters. Bylaw officers deal with issues such as noise, parking, sheltering in parks and property standards.
- Two years, each from the text of that year's Annual Report. Calls by category, month and time to close are not published as data (see “Not measured yet”).
- The Annual Report 2024 describes its figure as calls “covering a range of bylaws”; the Annual Report 2025 says “calls for service”. Both describe calls Bylaw Services responded to in the year.
A better measure
- What
- Time to close service requests (bylaw, litter, graffiti, needles)
- Who could publish it
- City of Victoria
- Status
- Not published as data. Not asked for yet.
This page uses the best public number we found. Data requests
Which places
Area: City of Victoria
The City of Victoria municipality only, all neighbourhoods.
Included
- All City of Victoria neighbourhoods, including Downtown, James Bay, Fairfield, Fernwood, Oaklands, Hillside/Quadra, North Park, Burnside, Victoria West, Rockland, Jubilee and Gonzales
Not included
- Saanich, Oak Bay, Esquimalt, Langford and every other municipality in the region
Official definition
How the agency describes it: City of Victoria (municipality).
How we got it
This number is published by the agency as shown; it is not calculated here. The script reads it from the agency’s own document and refuses to show it unless the expected text is found.
Licence and credits
This figure is public but not under an open licence: the agency publishes it for anyone to read, and it is shown here with credit and a link to the agency’s terms. About licences.
- Published by
- City of Victoria, Annual Report
- Licence
- Public data, not under an open licence. Used with attribution. Agency’s terms of use
- Updated by agency
- Annually (audited report published mid-year); latest release Jul 17, 2026
- Retrieved
- Nov 11, 2026, 9:45 PM B.C. time
Source: City of Victoria, Annual Report. Public document, used with attribution; not endorsed by the publisher.
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